Ensure that your inlet hoses are properly tightened and that they have rubber grommets installed to seal against the valve.

Ensure that you have both a cold and a hot inlet hose connected to the back of your Laundry Center.

Using only a cold (or only a hot) supply hose will result in water backflow through the valve and onto the floor.

If your machine appears to be properly installed, you may contact us for additional assistance by calling 1 (800) 374-4432 or visit our Contact Us page to send us a message.